How to Add AI to Matterport Tour

Why teams search this

If you are searching for how to add an AI chatbot to a Matterport tour, you usually need three outcomes fast:

launch quickly without a rebuild
keep the visitor journey smooth
capture measurable engagement and leads

This guide walks through a practical deployment path used in TourBots.

1) Connect your Matterport tour

Start in your Tour setup flow and connect the Matterport model as the primary space.

For multi-area experiences, add secondary models under the same tour where needed. This keeps one visitor experience while allowing model-level context.

2) Create the chatbot for that tour

Open Chatbots, select the same tour location, and create the tour chatbot configuration:

chatbot name
welcome message
instruction prompt
guardrails and response scope

This ensures the assistant responds with tour-relevant context rather than generic answers.

3) Add knowledge content the bot can trust

Upload your core source files into the chatbot documents section:

FAQs
feature and package details
access and location information
sales and booking process notes

Keep files concise and current. Accuracy and structure matter more than file volume.

4) Configure guided movement (optional, high impact)

If you want the chatbot to move visitors through spaces:

Create navigation points in the tour.
Name points clearly by area intent.
Add triggers so relevant visitor questions can launch point-based movement.

This is where the experience shifts from static Q&A to guided discovery.

5) Embed tour + chatbot on your website

Use your share and embed flow to publish the live experience in your site.

Best practice:

deploy in a page section with clear CTA context
verify responsive behaviour on mobile and desktop
test domain and loading behaviour before public launch

6) Run a short go-live QA cycle

Before launch, test:

five common visitor questions
one high-intent conversion question
one movement trigger question
one fallback question outside scope

Confirm answer quality, movement behaviour, and analytics capture.

Common mistakes to avoid

Embedding before validating chatbot prompts
Uploading unstructured documents with conflicting answers
Missing navigation-point naming standards
Launching without post-launch analytics review

Final takeaway

Yes, you can add an AI chatbot to a Matterport tour without rebuilding your site.

The strongest deployments combine accurate knowledge, guided navigation, and disciplined go-live testing so the tour behaves like a conversion channel, not just a visual asset.